Nurses First™ Testimonials
We've asked frontline nurses and nursing leaders for their opinions and insights after implementing Nurses First. See what they have to say below.
Nurses First™ Testimonials
We've asked frontline nurses and nursing leaders for their opinions and insights after implementing Nurses First. See what they have to say below.
Nurses First™ Testimonials
We've asked frontline nurses and nursing leaders for their opinions and insights after implementing Nurses First. See what they have to say below.
“There's things where you say, ‘Oh we can do this ourselves, we can figure this out ourselves.’ But sometimes you need some energy and knowing, ‘this thing has worked, that it's not complete lunacy that somebody has dreamed up.’
These are not academics sitting in a classroom saying, ‘This is how you can work at the bedside.’ I like the credibility of it coming from clinicians. It's not PI people who thought this up – it's clinicians who put this together.
Barbara Jacobs
CNO
99th Percentile
Comms. with nurses - ACE unit
90th Percentile
Comms. with nurses - Gen-med unit
Anne Arundel Medical Center
“There's things where you say, ‘Oh we can do this ourselves, we can figure this out ourselves.’ But sometimes you need some energy and knowing, ‘this thing has worked, that it's not complete lunacy that somebody has dreamed up.’
These are not academics sitting in a classroom saying, ‘This is how you can work at the bedside.’ I like the credibility of it coming from clinicians. It's not PI people who thought this up – it's clinicians who put this together.
Barbara Jacobs
CNO
99th Percentile
Comms. with nurses - ACE unit
90th Percentile
Comms. with nurses - Gen-med unit
Anne Arundel Medical Center
“There's things where you say, ‘Oh we can do this ourselves, we can figure this out ourselves.’ But sometimes you need some energy and knowing, ‘this thing has worked, that it's not complete lunacy that somebody has dreamed up.’
These are not academics sitting in a classroom saying, ‘This is how you can work at the bedside.’ I like the credibility of it coming from clinicians. It's not PI people who thought this up – it's clinicians who put this together.
Barbara Jacobs
CNO
99th Percentile
Comms. with nurses - ACE unit
90th Percentile
Comms. with nurses - Gen-med unit
Anne Arundel Medical Center
UCHealth MHC
"I'm really happy with the Nurses First rollout -- it's gone really well. And the charge nurses really like the feedback to nurses."
Courtney Hoffbauer
ACNO
78th Percentile
Increase in HCAHPS 'Comms with RN'
88th Percentile
Increase in HCAHPS
'Rate the hospital'
St Tammany Parish Hospital
"Just amazing - helps each nurse come on their shift and hit the ground running … I love Nurses First."
Kathy Felps
Nurse Executive
80th Percentile
Increase in HCAHPS 'Comms with RN'
90th Percentile
Increase in HCAHPS
'Responsiveness of staff'
UCHealth MHC
"I'm really happy with the Nurses First rollout -- it's gone really well. And the charge nurses really like the feedback to nurses."
Courtney Hoffbauer
ACNO
78th Percentile
Increase in HCAHPS 'Comms with RN'
88th Percentile
Increase in HCAHPS
'Rate the hospital'
St Tammany Parish Hospital
"Just amazing - helps each nurse come on their shift and hit the ground running … I love Nurses First."
Kathy Felps
Nurse Executive
80th Percentile
Increase in HCAHPS 'Comms with RN'
90th Percentile
Increase in HCAHPS
'Responsiveness of staff'
UCHealth MHC
"I'm really happy with the Nurses First rollout -- it's gone really well. And the charge nurses really like the feedback to nurses."
Courtney Hoffbauer
ACNO
78th Percentile
Increase in HCAHPS 'Comms with RN'
88th Percentile
Increase in HCAHPS
'Rate the hospital'
St Tammany Parish Hospital
"Just amazing - helps each nurse come on their shift and hit the ground running … I love Nurses First."
Kathy Felps
Nurse Executive
80th Percentile
Increase in HCAHPS 'Comms with RN'
90th Percentile
Increase in HCAHPS
'Responsiveness of staff'
What people are saying
"{The Nurses First} Huddle is a finger on the pulse of the unit, what are the current concerns, and what do we need to do to look out for each other."
- Unit Nurse Manager,
Australia
"Everything's laid out for you so you don't worry about missing anything."
- Nurse,
US
"It helps me be succinct and get out all the right information."
- Nurse,
Australia
"Nurses First has been phenomenal, we need to keep that, we can't let it waver."
- Executive,
US
"We rely on the charge nurses to be leaders, but this actually helped them become leaders."
- Executive,
US
"After a year, the Nurses First Bedside Handover that you implemented for us is still going strong, and nurses continue to use the structure."
- Executive,
US
"I am truly surprised at the buy-in that we have. The nurses are invested in this."
- Executive,
US
"It's a great start to the shift. Everyone knows what the whole ward situation is. And people leave that huddle with a smile on their face."
- Unit Nurse Manager,
Australia
"Sometimes we're afraid of the questions patients are gonna ask, but we're more prepared to answer those questions with bedside handover report."
- Nurse,
US
"We should have done this sooner. We should have been after nurses first a year ago."
- Executive,
US
"Everyone used to have their own script for handover, some were lengthy, others didn't give enough information. {The Nurses First} Bedside handover has given us structure and everyone's on the same wavelength."
- Nurse,
Australia
"It helps each nurse come on their shift and hit the ground running."
- Nurse,
US
"It’s faster. It’s more organized. Definitely a time saver. I think it’s cut report down by 15 minutes."
- Nurse,
US
"This makes us a team at the beginning so that we can all be on the same page."
- Nurse,
US
What people are saying
"{The Nurses First} Huddle is a finger on the pulse of the unit, what are the current concerns, and what do we need to do to look out for each other."
- Unit Nurse Manager,
Australia
"Everyone used to have their own script for handover, some were lengthy, others didn't give enough information. {The Nurses First} Bedside handover has given us structure and everyone's on the same wavelength."
- Nurse,
Australia
"I am truly surprised at the buy-in that we have. The nurses are invested in this."
- Executive,
US
"It helps me be succinct and get out all the right information."
- Nurse,
Australia
"It’s faster. It’s more organized. Definitely a time saver. I think it’s cut report down by 15 minutes."
- Nurse,
US
"Sometimes we're afraid of the questions patients are gonna ask, but we're more prepared to answer those questions with bedside handover report."
- Nurse,
US
"We rely on the charge nurses to be leaders, but this actually helped them become leaders."
- Executive,
US
"After a year, the Nurses First Bedside Handover that you implemented for us is still going strong, and nurses continue to use the structure."
- Executive,
US
"Everything's laid out for you so you don't worry about missing anything."
- Nurse,
US
"It helps each nurse come on their shift and hit the ground running."
- Nurse,
US
"It's a great start to the shift. Everyone knows what the whole ward situation is. And people leave that huddle with a smile on their face."
- Unit Nurse Manager,
Australia
"Nurses First has been phenomenal, we need to keep that, we can't let it waver."
- Executive,
US
"This makes us a team at the beginning so that we can all be on the same page."
- Nurse,
US
"We should have done this sooner. We should have been after nurses first a year ago."
- Executive,
US
What people are saying
"{The Nurses First} Huddle is a finger on the pulse of the unit, what are the current concerns, and what do we need to do to look out for each other."
- Unit Nurse Manager,
Australia
"After a year, the Nurses First Bedside Handover that you implemented for us is still going strong, and nurses continue to use the structure."
- Executive,
US
"Everyone used to have their own script for handover, some were lengthy, others didn't give enough information. {The Nurses First} Bedside handover has given us structure and everyone's on the same wavelength."
- Nurse,
Australia
"Everything's laid out for you so you don't worry about missing anything."
- Nurse,
US
"I am truly surprised at the buy-in that we have. The nurses are invested in this."
- Executive,
US
"It helps each nurse come on their shift and hit the ground running."
- Nurse,
US
"It helps me be succinct and get out all the right information."
- Nurse,
Australia
"It's a great start to the shift. Everyone knows what the whole ward situation is. And people leave that huddle with a smile on their face."
- Unit Nurse Manager,
Australia
"It’s faster. It’s more organized. Definitely a time saver. I think it’s cut report down by 15 minutes."
- Nurse,
US
"Nurses First has been phenomenal, we need to keep that, we can't let it waver."
- Executive,
US
"Sometimes we're afraid of the questions patients are gonna ask, but we're more prepared to answer those questions with bedside handover report."
- Nurse,
US
"This makes us a team at the beginning so that we can all be on the same page."
- Nurse,
US
"We rely on the charge nurses to be leaders, but this actually helped them become leaders."
- Executive,
US
"We should have done this sooner. We should have been after nurses first a year ago."
- Executive,
US
Keep Exploring Our Work
Keep Exploring Our Work
Keep Exploring Our Work