Our Nurses First™ Program hardwires a structured handoff that nurses prefer.

We implement, you get the glory. Give us two months, and we'll train and certify your nurses on a structured, customized nursing handover across the house.

Our Nurses First™ Program hardwires a structured handoff that nurses prefer.

We implement, you get the glory. Give us two months, and we'll train and certify your nurses on a structured, customized nursing handover across the house.

Our Nurses First™ Program hardwires a structured handoff that nurses prefer.

We implement, you get the glory. Give us two months, and we'll train and certify your nurses on a structured, customized nursing handover across the house.

N1 Builds Safe, Effective Nursing Practices

Streamline your process with a scalable design system, featuring global styles and customizable components.

Faster for Nurses, Safer for Patients

Nurses will hand off patients more than 100,000 times this year at your hospital

Structured,
Safe Hospital Environments

High-reliability hospitals can’t afford to let things fall through the cracks

Expanding the Future of Nursing

For 160 years, nursing has advanced by elevating tasks into elite competencies

Builds Hospital Wide Unit Resilience

Works with complex hospital environments and reduces burnout

N1 Builds Safe, Effective Nursing Practices

Streamline your process with a scalable design system, featuring global styles and customizable components.

Faster for Nurses, Safer for Patients

Nurses will hand off patients more than 100,000 times this year at your hospital

Structured,
Safe Hospital Environments

High-reliability hospitals can’t afford to let things fall through the cracks

Expanding the Future of Nursing

For 160 years, nursing has advanced by elevating tasks into elite competencies

Builds Hospital Wide Unit Resilience

Works with complex hospital environments and reduces burnout

N1 Builds Safe, Effective Nursing Practices

Streamline your process with a scalable design system, featuring global styles and customizable components.

Faster for Nurses, Safer for Patients

Nurses will hand off patients more than 100,000 times this year at your hospital

Structured,
Safe Hospital Environments

High-reliability hospitals can’t afford to let things fall through the cracks

Expanding the Future of Nursing

For 160 years, nursing has advanced by elevating tasks into elite competencies

Builds Hospital Wide Unit Resilience

Works with complex hospital environments and reduces burnout

Milestones to Implement & Hardwire N1

Week
#1
Leadership Commitment

Stakeholder Engagement with Nursing Leaders

Goal: Engage nursing leadership to secure buy-in and ensure alignment with hospital goals.

Actions: Host interactive webinars and distribute comprehensive information packs to nursing leaders. Perform readiness reviews to assess each unit’s current practices and identify key stakeholders for the rollout.

Week
#4
Commit to the Change

Sign Contracts

Goal: Formalize commitment and logistics.

Actions: Finalize legal agreements and confirm the scope of the bedside shift report implementation. Develop a detailed timeline with milestones to match the unit’s resources and needs, ensuring leadership accountability.

Week
#6
Lay the Foundation

Onsite #1

Goal: Initial groundwork and tool customization.

Actions: Conduct face-to-face meetings with nurse managers and charge nurses to discuss unit-specific needs. Customize bedside shift report tools, considering each unit's workflow and patient care challenges.

Week
#8
Establish the Processes

Onsite #2

Goal: Intensive skills training and first launch.

Actions: Conduct comprehensive skills training sessions, focusing on bedside communication techniques. Identify and train assessors who will evaluate competency. Launch the program across up to 11 units, offering ongoing support during the first week.

Week
#12
Verify New Competencies

Onsite #3

Goal: Skills verification phase.

Actions: Begin formal skills verification across all launched units. Assess bedside report performance through direct observation, ensuring alignment with best practices. Provide real-time feedback and additional coaching if necessary.

Week
#16
Operational Excellence

Achieve Excellence

Goal: Full adoption and excellence in bedside handover.

Actions: Nurses should now be fully trained and confident, delivering bedside shift reports effectively. Handoffs are now more efficient, leading to better patient engagement and improved outcomes. Celebrate achievements and gather feedback for ongoing improvement.

Huddle & Handover developed by the frontline

The secret to getting nurses to the bedside for handover is in the structure and implementation

Huddle & Handover developed by the frontline

The secret to getting nurses to the bedside for handover is in the structure and implementation

Huddle & Handover developed by the frontline

The secret to getting nurses to the bedside for handover is in the structure and implementation

Frequently Asked Questions

Can't find what you're looking for?

What is Nurses First?

Nurses First (N1) is a nurse-led initiative designed to enhance nursing care by improving communication, safety, and efficiency. It focuses on two key processes: the Change of Shift Huddle and Bedside Handover, which streamline shift transitions and promote support among nurses.

N1 has been field-tested across 100+ hospital units worldwide, incorporating evidence-based practices to foster a supportive 'pay-it-forward' culture where nurses feel prepared and empowered at the start of each shift.

The program emphasizes collaboration, professionalism, and continuous skill development.

Why the focus on Change of Shift?

Change of Shift Huddle and Bedside Handover are nursing processes that we do in the first 30 minutes of the shift.

There are a few reasons we focus on this first half-hour:

  1. There is great power in beginnings. Our first interactions set the tone for the shift. Are we a team of professionals looking out for each other, or a set of individuals doing our own thing?

  2. The outgoing shift has accumulated a lot of knowledge – and it can either be fully passed along, or partially walk out the door with them.

  3. Small improvements in daily routines have power. When it’s something we do multiple times a day, small moments really add up.

  4. Units with a super-professional change of shift – every shift – tend to be calmer, to run more smoothly, and to handle stress and crisis better.

Is it more work for frontline nurses?

Actually, since the right information and details are handed over at the change of shift, we spend less time searching for information and much less time playing catch-up and dealing with surprises later in the shift. The pay-it-forward approach is less work because it’s more proactive. The work also feels more purposeful and collaborative.

Frequently Asked Questions

Can't find what you're looking for?

What is Nurses First?

Nurses First (N1) is a nurse-led initiative designed to enhance nursing care by improving communication, safety, and efficiency. It focuses on two key processes: the Change of Shift Huddle and Bedside Handover, which streamline shift transitions and promote support among nurses.

N1 has been field-tested across 100+ hospital units worldwide, incorporating evidence-based practices to foster a supportive 'pay-it-forward' culture where nurses feel prepared and empowered at the start of each shift.

The program emphasizes collaboration, professionalism, and continuous skill development.

Why the focus on Change of Shift?

Change of Shift Huddle and Bedside Handover are nursing processes that we do in the first 30 minutes of the shift.

There are a few reasons we focus on this first half-hour:

  1. There is great power in beginnings. Our first interactions set the tone for the shift. Are we a team of professionals looking out for each other, or a set of individuals doing our own thing?

  2. The outgoing shift has accumulated a lot of knowledge – and it can either be fully passed along, or partially walk out the door with them.

  3. Small improvements in daily routines have power. When it’s something we do multiple times a day, small moments really add up.

  4. Units with a super-professional change of shift – every shift – tend to be calmer, to run more smoothly, and to handle stress and crisis better.

Is it more work for frontline nurses?

Actually, since the right information and details are handed over at the change of shift, we spend less time searching for information and much less time playing catch-up and dealing with surprises later in the shift. The pay-it-forward approach is less work because it’s more proactive. The work also feels more purposeful and collaborative.

Frequently Asked Questions

Can't find what you're looking for?

What is Nurses First?

Nurses First (N1) is a nurse-led initiative designed to enhance nursing care by improving communication, safety, and efficiency. It focuses on two key processes: the Change of Shift Huddle and Bedside Handover, which streamline shift transitions and promote support among nurses.

N1 has been field-tested across 100+ hospital units worldwide, incorporating evidence-based practices to foster a supportive 'pay-it-forward' culture where nurses feel prepared and empowered at the start of each shift.

The program emphasizes collaboration, professionalism, and continuous skill development.

Why the focus on Change of Shift?

Change of Shift Huddle and Bedside Handover are nursing processes that we do in the first 30 minutes of the shift.

There are a few reasons we focus on this first half-hour:

  1. There is great power in beginnings. Our first interactions set the tone for the shift. Are we a team of professionals looking out for each other, or a set of individuals doing our own thing?

  2. The outgoing shift has accumulated a lot of knowledge – and it can either be fully passed along, or partially walk out the door with them.

  3. Small improvements in daily routines have power. When it’s something we do multiple times a day, small moments really add up.

  4. Units with a super-professional change of shift – every shift – tend to be calmer, to run more smoothly, and to handle stress and crisis better.

Is it more work for frontline nurses?

Actually, since the right information and details are handed over at the change of shift, we spend less time searching for information and much less time playing catch-up and dealing with surprises later in the shift. The pay-it-forward approach is less work because it’s more proactive. The work also feels more purposeful and collaborative.

Level up your

  • hospital teamwork

  • clinical outcomes

  • healthcare excellence

Unlock the potential of your healthcare team with 1Unit's innovative solutions.

Level up your

  • hospital
    teamwork

  • clinical
    outcomes

  • team
    performance

  • healthcare
    excellence

Unlock the potential of your healthcare team with 1Unit's innovative solutions.

Level up your

  • hospital teamwork

  • clinical outcomes

  • healthcare excellence

Unlock the potential of your healthcare team with 1Unit's innovative solutions.