Patient satisfaction
SIBR® Rounds Results
Patient satisfaction
SIBR® Rounds Results
Patient satisfaction
SIBR® Rounds Results
Improve patient engagement across a range of measures
SIBR is the best program to improve patient engagement in your hospital. Evidence-based, high-value, and designed by physicians and nurses just like you to optimize the patient and family experience: proactive and patient oriented.
We implement, you get the glory.
What is SIBR? (pronounced "cyber")
Structured Interdisciplinary Bedside Rounds
The #1 model of team rounds – research-backed, efficient, and patient-centered
A 6-step communication protocol to create a shared mental model of who says what, when, and in what sequence
Brings the Bedside Nurse, Physician, & Allied Health to the patient's bedside to synthesize mutually supported plans of care and discharge.
We implement, you get the glory.
What is SIBR? (pronounced "cyber")
Structured Interdisciplinary Bedside Rounds
The #1 model of team rounds – research-backed, efficient, and patient-centered
A 6-step communication protocol to create a shared mental model of who says what, when, and in what sequence
Brings the Bedside Nurse, Physician, & Allied Health to the patient's bedside to synthesize mutually supported plans of care and discharge.
We implement, you get the glory.
What is SIBR? (pronounced "cyber")
Structured Interdisciplinary Bedside Rounds
The #1 model of team rounds – research-backed, efficient, and patient-centered
A 6-step communication protocol to create a shared mental model of who says what, when, and in what sequence
Brings the Bedside Nurse, Physician, & Allied Health to the patient's bedside to synthesize mutually supported plans of care and discharge.
We implement, you get the glory.
"We need to prevent
patient frustration"
miscommunications"
fragmented care"
patient frustration"
miscommunications"
fragmented care"
patient frustration"
miscommunications"
fragmented care"
patient frustration"
miscommunications"
fragmented care"
"We need to prevent
patient frustration"
miscommunications"
fragmented care"
patient frustration"
miscommunications"
fragmented care"
patient frustration"
miscommunications"
fragmented care"
patient frustration"
miscommunications"
fragmented care"
"We need to prevent
patient frustration"
miscommunications"
fragmented care"
patient frustration"
miscommunications"
fragmented care"
patient frustration"
miscommunications"
fragmented care"
patient frustration"
miscommunications"
fragmented care"
Typical Impact on Staff Satisfaction
Improvements in staff satisfaction have significantly improved with staff reporting more time to complete their work, that their job is rewarding and:
Unit-Oriented Doctors
Improvements in self-reported staff satisfaction
IPC
Improvements in interprofessional communication
Rounds Efficiency
Improvements in care process efficiency
Reported Improvements in Staff Satisfaction
24%
Job satisfaction improvement
37%
Residents rating of IPC improvement
Typical Impact on Staff Satisfaction
Improvements in staff satisfaction have significantly improved with staff reporting more time to complete their work, that their job is rewarding and:
Unit-Oriented Doctors
Improvements in self-reported staff satisfaction
IPC
Improvements in interprofessional communication
Rounds Efficiency
Improvements in care process efficiency
Reported Improvements in Staff Satisfaction
24%
Job satisfaction improvement
37%
Residents rating of IPC improvement
Typical Impact on Staff Satisfaction
Improvements in staff satisfaction have significantly improved with staff reporting more time to complete their work, that their job is rewarding and:
Unit-Oriented Doctors
Improvements in self-reported staff satisfaction
IPC
Improvements in interprofessional communication
Rounds Efficiency
Improvements in care process efficiency
Reported Improvements in Staff Satisfaction
24%
Job satisfaction improvement
37%
Residents rating of IPC improvement
Patient Satisfaction Literature Review
Summary outcomes presented in articles, conferences or shared directly
Patient Sat.
+2.9 point increase in average Overall Patient Satisfaction Score
Emory University Hospital
Acute Med
+4.2 point increase in average physician communication scores
Emory University Hospital
Acute Med
82 percentile point increase for “communication with nurses”
St Tammany Parish Hospital
Gen Med
90 percentile point increase for responsiveness of hospital staff
St Tammany Parish Hospital
Gen Med
21% increase in patient rating of ‘Staffs’ ability to explain results’
Royal North Shore
Neurology
61 percentage point increase in 'physician's knowledge of your condition'
Prince of Wales Hospital
Aged Care Rehab
75 percentage point increase in 'nurse's knowledge of your condition'
Prince of Wales Hospital
Aged Care Rehab
Request a Lit Review or Webinar
An academic overview of SIBR outcomes
Patient Satisfaction Literature Review
Summary outcomes presented in articles, conferences or shared directly
Patient Sat.
+2.9 point increase in average Overall Patient Satisfaction Score
Emory University Hospital
Acute Med
+4.2 point increase in average physician communication scores
Emory University Hospital
Acute Med
82 percentile point increase for “communication with nurses”
St Tammany Parish Hospital
Gen Med
90 percentile point increase for responsiveness of hospital staff
St Tammany Parish Hospital
Gen Med
21% increase in patient rating of ‘Staffs’ ability to explain results’
Royal North Shore
Neurology
61 percentage point increase in 'physician's knowledge of your condition'
Prince of Wales Hospital
Aged Care Rehab
75 percentage point increase in 'nurse's knowledge of your condition'
Prince of Wales Hospital
Aged Care Rehab
Request a Lit Review or Webinar
An academic overview of SIBR outcomes
Patient Satisfaction Literature Review
Summary outcomes presented in articles, conferences or shared directly
Patient Sat.
+2.9 point increase in average Overall Patient Satisfaction Score
Emory University Hospital
Acute Med
+4.2 point increase in average physician communication scores
Emory University Hospital
Acute Med
82 percentile point increase for “communication with nurses”
St Tammany Parish Hospital
Gen Med
90 percentile point increase for responsiveness of hospital staff
St Tammany Parish Hospital
Gen Med
21% increase in patient rating of ‘Staffs’ ability to explain results’
Royal North Shore
Neurology
61 percentage point increase in 'physician's knowledge of your condition'
Prince of Wales Hospital
Aged Care Rehab
75 percentage point increase in 'nurse's knowledge of your condition'
Prince of Wales Hospital
Aged Care Rehab
Request a Lit Review or Webinar
An academic overview of SIBR outcomes
"I would never have said three weeks ago that I would ever SIBR on delirious patient, but I absolutely see the value now. It helps so much to put the patient and family at ease."
Dr Mwangi
Geriatrician, US
"The changes on the Unit have made my recent stay very different to my previous ones. I feel listened to. I feel like my needs are being met quickly. And I like the daily rounds where I see my doctor and my nurse."
Patient
Australia
"SIBR gets rid of the chaos and fosters teamwork with all the people providing care – and with a much-improved relationship with the patient and their families. It’s so obvious to me that this is what we’re supposed to be doing."
Hospitalist
Canada
"The care was remarkable ... We should be so lucky that this kind of care is available to more people in our community. Just to be able to meet regularly with the physician and the nurses, to know what is happening."
Patient
US
"I would never have said three weeks ago that I would ever SIBR on delirious patient, but I absolutely see the value now. It helps so much to put the patient and family at ease."
Dr Mwangi
Geriatrician, US
"The changes on the Unit have made my recent stay very different to my previous ones. I feel listened to. I feel like my needs are being met quickly. And I like the daily rounds where I see my doctor and my nurse."
Patient
Australia
"SIBR gets rid of the chaos and fosters teamwork with all the people providing care – and with a much-improved relationship with the patient and their families. It’s so obvious to me that this is what we’re supposed to be doing."
Hospitalist
Canada
"The care was remarkable ... We should be so lucky that this kind of care is available to more people in our community. Just to be able to meet regularly with the physician and the nurses, to know what is happening."
Patient
US
"I would never have said three weeks ago that I would ever SIBR on delirious patient, but I absolutely see the value now. It helps so much to put the patient and family at ease."
Dr Mwangi
Geriatrician, US
"The changes on the Unit have made my recent stay very different to my previous ones. I feel listened to. I feel like my needs are being met quickly. And I like the daily rounds where I see my doctor and my nurse."
Patient
Australia
"SIBR gets rid of the chaos and fosters teamwork with all the people providing care – and with a much-improved relationship with the patient and their families. It’s so obvious to me that this is what we’re supposed to be doing."
Hospitalist
Canada
"The care was remarkable ... We should be so lucky that this kind of care is available to more people in our community. Just to be able to meet regularly with the physician and the nurses, to know what is happening."
Patient
US
How It Works
How SIBR Works to Improve Staff Satisfaction
A structured, standardized discharge huddle…
Review barriers, pre-admission details, needs & supports, and next site.
…for every patient, every morning…
Hardwire into the morning workflow, no matter who the physician is.
...with the whole care team…
Convene the hospitalist, bedside nurse, care manager, and pharmacist
…including bedside nurses …
Avoid discharge delays from common issues like mobility and delayed BMs.
…everyone arriving prepared…
Routines, training, and preparation for a well-oiled process
…planning a safe discharge.
A unified team creates an efficient discharge.
How It Works
How SIBR Works to Improve Staff Satisfaction
A structured, standardized discharge huddle…
Review barriers, pre-admission details, needs & supports, and next site.
…for every patient, every morning…
Hardwire into the morning workflow, no matter who the physician is.
...with the whole care team…
Convene the hospitalist, bedside nurse, care manager, and pharmacist
…including bedside nurses …
Avoid discharge delays from common issues like mobility and delayed BMs.
…everyone arriving prepared…
Routines, training, and preparation for a well-oiled process
…planning a safe discharge.
A unified team creates an efficient discharge.
How It Works
How SIBR Works to Improve Staff Satisfaction
A structured, standardized discharge huddle…
Review barriers, pre-admission details, needs & supports, and next site.
…for every patient, every morning…
Hardwire into the morning workflow, no matter who the physician is.
...with the whole care team…
Convene the hospitalist, bedside nurse, care manager, and pharmacist
…including bedside nurses …
Avoid discharge delays from common issues like mobility and delayed BMs.
…everyone arriving prepared…
Routines, training, and preparation for a well-oiled process
…planning a safe discharge.
A unified team creates an efficient discharge.
"How is SIBR different than our current interdisciplinary rounds?"
Compare Structured Interdisciplinary Bedside Rounds with other common types of multidisciplinary rounding
Unit-Oriented Doctors
"Run the list" huddles
Traditional Rounds
SIBR rounds
Who?
Hospitalist, Care Manager, & Charge Nurse
Hospitalist & Bedside Nurse
Entire care team: Hospitalist, Bedside Nurse, Care Manager, Pharmacist, managed by Charge Nurse
Where?
Nurses’ Station or Conference Room
Bedside or Conference Room
Bedside
Consistent start and end times
✔
?
✔
Average duration
1-2 mins per patient
5-15 minutes per patient
3-5 minutes per patient
7-days a week
⤬
⤬
✔
Quality-Safety
Quality-Safety Checklist reviewed with Bedside Nurse
⤬
⤬
✔
Bedside Nurse concerns addressed
⤬
?
✔
Pharmacist discusses medication safety
⤬
?
✔
Standardized, structured communication protocol
⤬
⤬
✔
Collaborative Cross-Checking
⤬
?
✔
Discharge Coordination
Mobility & last BM
?
?
✔
EDD each day for each patient
?
⤬
✔
Interdisciplinary discharge plan
✔
⤬
✔
Shorter length of stay
?
⤬
✔
Patient & Family Centered
Involves patient
⤬
⤬
✔
Patient’s Goal for the Day
⤬
⤬
✔
Common questions answered proactively
⤬
⤬
✔
Family knows when to join & invited
⤬
⤬
✔
Higher patient satisfaction scores
⤬
⤬
✔
Nursing Involvement
Interdisciplinary care plan
⤬
?
✔
Supports inexperienced nurses
⤬
⤬
✔
Nurses not in rounds all morning
N/A
?
✔
Continuous Quality Improvement
Skills Certification based on High-Performance Behaviors
⤬
⤬
✔
Daily rounds data feeding leadership dashboards and alerts
⤬
⤬
✔
Supports Resilience and High Reliability Organization (HRO) goals
⤬
⤬
✔
Evidence and Credibility
Award-winning care model
⤬
⤬
✔
Well-supported in the literature
⤬
⤬
✔
Summary
Advantages
Brief, Discharge-oriented
Adjusts to physician preferences
Patient-centered, timely, efficient, proactive, clear plan of care and for discharge
Disadvantages
No interdisciplinary care planning
No patient/family presence
Requires experts to help implement and hardwire
Learn more in our Guide to Team Rounds
Understand the pros and cons of each approach
"How is SIBR different than our current interdisciplinary rounds?"
Compare Structured Interdisciplinary Bedside Rounds with other common types of multidisciplinary rounding
Unit-Oriented Doctors
"Run the list" huddles
Traditional Rounds
SIBR rounds
Who?
Hospitalist, Care Manager, & Charge Nurse
Hospitalist & Bedside Nurse
Entire care team: Hospitalist, Bedside Nurse, Care Manager, Pharmacist, managed by Charge Nurse
Where?
Nurses’ Station or Conference Room
Bedside or Conference Room
Bedside
Consistent start and end times
✔
?
✔
Average duration
1-2 mins per patient
5-15 minutes per patient
3-5 minutes per patient
7-days a week
⤬
⤬
✔
Quality-Safety
Quality-Safety Checklist reviewed with Bedside Nurse
⤬
⤬
✔
Bedside Nurse concerns addressed
⤬
?
✔
Pharmacist discusses medication safety
⤬
?
✔
Standardized, structured communication protocol
⤬
⤬
✔
Collaborative Cross-Checking
⤬
?
✔
Discharge Coordination
Mobility & last BM
?
?
✔
EDD each day for each patient
?
⤬
✔
Interdisciplinary discharge plan
✔
⤬
✔
Shorter length of stay
?
⤬
✔
Patient & Family Centered
Involves patient
⤬
⤬
✔
Patient’s Goal for the Day
⤬
⤬
✔
Common questions answered proactively
⤬
⤬
✔
Family knows when to join & invited
⤬
⤬
✔
Higher patient satisfaction scores
⤬
⤬
✔
Nursing Involvement
Interdisciplinary care plan
⤬
?
✔
Supports inexperienced nurses
⤬
⤬
✔
Nurses not in rounds all morning
N/A
?
✔
Continuous Quality Improvement
Skills Certification based on High-Performance Behaviors
⤬
⤬
✔
Daily rounds data feeding leadership dashboards and alerts
⤬
⤬
✔
Supports Resilience and High Reliability Organization (HRO) goals
⤬
⤬
✔
Evidence and Credibility
Award-winning care model
⤬
⤬
✔
Well-supported in the literature
⤬
⤬
✔
Summary
Advantages
Brief, Discharge-oriented
Adjusts to physician preferences
Patient-centered, timely, efficient, proactive, clear plan of care and for discharge
Disadvantages
No interdisciplinary care planning
No patient/family presence
Requires experts to help implement and hardwire
Learn more in our Guide to Team Rounds
Understand the pros and cons of each approach
"How is SIBR different than our current interdisciplinary rounds?"
Compare Structured Interdisciplinary Bedside Rounds with other common types of multidisciplinary rounding
"Run the list" huddles
Conference room medical rounds
Traditional Rounds
SIBR rounds
Who?
Hospitalist, Care Manager, & Charge Nurse
Hospitalist, Care Manager, & Charge Nurse
Hospitalist & Bedside Nurse
Entire care team: Hospitalist, Bedside Nurse, Care Manager, Pharmacist, managed by Charge Nurse
Where?
Nurses’ Station or Conference Room
Conference Room
Bedside
Bedside
Consistent start and end times
✔
✔
X
✔
Average duration
1-2 mins per patient
2-3 minutes per patient
5-15 minutes per patient
3-5 minutes per patient
7-days a week
⤬
⤬
✔
✔
Quality-Safety
Quality-Safety Checklist reviewed with Bedside Nurse
⤬
⤬
⤬
✔
Bedside Nurse concerns addressed
⤬
⤬
?
✔
Pharmacist discusses medication safety
⤬
✔
?
✔
Standardized, structured communication protocol
⤬
?
⤬
✔
Collaborative Cross-Checking
⤬
?
?
✔
Discharge Coordination
Mobility & last BM
?
?
?
✔
Collaborative Cross-Checking
⤬
?
?
✔
Patient & Family Centered
EDD each day for each patient
?
?
⤬
✔
Interdisciplinary discharge plan
✔
✔
⤬
✔
Shorter Length of Stay
?
⤬
⤬
✔
Nursing Involvement
Involves patient
⤬
⤬
⤬
✔
Patient’s Goal for the Day
⤬
⤬
⤬
✔
Common questions answered proactively
⤬
⤬
⤬
✔
Family knows when to join & invited
⤬
⤬
⤬
✔
Higher patient satisfaction scores
⤬
⤬
⤬
✔
Interdisciplinary care plan
⤬
⤬
✔
✔
Supports inexperienced nurses
⤬
⤬
⤬
✔
Nurses not in rounds all morning
N/A
N/A
⤬
✔
Continuous Quality Improvement
Skills Certification based on High-Performance Behaviors
⤬
⤬
⤬
✔
Daily rounds data feeding leadership dashboards and alerts
⤬
⤬
⤬
✔
Supports Resilience and High Reliability Organization (HRO) goals
⤬
⤬
⤬
✔
Evidence and Credibility
Award-winning care model
⤬
⤬
⤬
✔
Well-supported in the literature
⤬
⤬
⤬
✔
Summary
What works?
Brief
Discharge oriented
Adjusts to physician preferences
Patient-centered, timely, efficient, proactive, clear plan of care and for discharge
What's missing?
No interdisciplinary care planning
No patient/family presence
Primary data gathering happens together
Requires experts to implement and sustain
Learn more in our Guide to Team Rounds
Understand the pros and cons of each approach
Top Case Studies
Loma Linda
25% point increase in team rounds with a summarized plan
Cao, V., Tan, L.D., Horn, F., Bland, D., Giri, P., Maken, K., Cho, N., Scott, L., Dinh, V.A., Hidalgo, D. & Nguyen, H.B.
Critical Care Medicine
Yale New Haven
68% increase in residents’ rating of interprofessional communication
Schwartz, J.I., Gonzalez-Colaso, R., Gan, G., Deng, Y., Kaplan, M.H., Vakos, P.-A., Kenyon, K., Ashman, A., Sofair, A.N. & Huot, S.J.
Journal of Interprofessional Care
The Christ Hospital
24% higher nursing job satisfaction than control units
Gausvik, C., Lautar, A., Miller, L., Pallerla, H. & Schlaudecker, J.
Journal of multidisciplinary healthcare
Top Case Studies
Loma Linda
25% point increase in team rounds with a summarized plan
Cao, V., Tan, L.D., Horn, F., Bland, D., Giri, P., Maken, K., Cho, N., Scott, L., Dinh, V.A., Hidalgo, D. & Nguyen, H.B.
Critical Care Medicine
Yale New Haven
68% increase in residents’ rating of interprofessional communication
Schwartz, J.I., Gonzalez-Colaso, R., Gan, G., Deng, Y., Kaplan, M.H., Vakos, P.-A., Kenyon, K., Ashman, A., Sofair, A.N. & Huot, S.J.
Journal of Interprofessional Care
The Christ Hospital
24% higher nursing job satisfaction than control units
Gausvik, C., Lautar, A., Miller, L., Pallerla, H. & Schlaudecker, J.
Journal of multidisciplinary healthcare
Top Case Studies
Loma Linda
25% point increase in team rounds with a summarized plan
Cao, V., Tan, L.D., Horn, F., Bland, D., Giri, P., Maken, K., Cho, N., Scott, L., Dinh, V.A., Hidalgo, D. & Nguyen, H.B.
Critical Care Medicine
Yale New Haven
68% increase in residents’ rating of interprofessional communication
Schwartz, J.I., Gonzalez-Colaso, R., Gan, G., Deng, Y., Kaplan, M.H., Vakos, P.-A., Kenyon, K., Ashman, A., Sofair, A.N. & Huot, S.J.
Journal of Interprofessional Care
The Christ Hospital
24% higher nursing job satisfaction than control units
Gausvik, C., Lautar, A., Miller, L., Pallerla, H. & Schlaudecker, J.
Journal of multidisciplinary healthcare
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