Milestones to Implement & Hardwire N1
Stakeholder Engagement with Nursing Leaders
Goal: Engage nursing leadership to secure buy-in and ensure alignment with hospital goals.
Actions: Host interactive webinars and distribute comprehensive information packs to nursing leaders. Perform readiness reviews to assess each unit’s current practices and identify key stakeholders for the rollout.
Sign Contracts
Goal: Formalize commitment and logistics.
Actions: Finalize legal agreements and confirm the scope of the bedside shift report implementation. Develop a detailed timeline with milestones to match the unit’s resources and needs, ensuring leadership accountability.
Onsite #1
Goal: Initial groundwork and tool customization.
Actions: Conduct face-to-face meetings with nurse managers and charge nurses to discuss unit-specific needs. Customize bedside shift report tools, considering each unit's workflow and patient care challenges.
Onsite #2
Goal: Intensive skills training and first launch.
Actions: Conduct comprehensive skills training sessions, focusing on bedside communication techniques. Identify and train assessors who will evaluate competency. Launch the program across up to 11 units, offering ongoing support during the first week.
Onsite #3
Goal: Skills verification phase.
Actions: Begin formal skills verification across all launched units. Assess bedside report performance through direct observation, ensuring alignment with best practices. Provide real-time feedback and additional coaching if necessary.
Achieve Excellence
Goal: Full adoption and excellence in bedside handover.
Actions: Nurses should now be fully trained and confident, delivering bedside shift reports effectively. Handoffs are now more efficient, leading to better patient engagement and improved outcomes. Celebrate achievements and gather feedback for ongoing improvement.
