Unlocking Hospital Unit Efficiency: 10 Proven Tips to Reduce Hospital Length of Stay
Introduction
In today's rapidly evolving healthcare landscape, hospital leaders face the continued challenge of optimizing patient care while optimizing resource constraints. One crucial metric that directly impacts both patient outcomes and operational efficiency is the hospital length of stay (LOS). A shorter LOS not only enhances patient satisfaction but also contributes to cost savings and increased bed availability. In this short article, we'll explore 10 actionable strategies to help hospital leaders reduce LOS and improve overall patient care.
Early Discharge Planning
Start discharge planning as early as possible during a patient's hospital stay. Ideally discharge planning should begin on day one of admission, establishing an expected length of stay given the diagnosis and the target date of discharge after team's patient workup. This sets a clear timeline, that might be adjusted, for the team to work towards.
Identify potential barriers to discharge, such as the need for home care or rehabilitation services as early as possible, factoring in placement options (insurance coverage and family supports etc.)
Care Coordination
Foster effective communication and collaboration among healthcare team members to ensure coordinated care. Discharge huddles are a common tool used to coordinate teams, with a brief afternoon meeting to plan ahead for tomorrow's discharges.
Engage case managers and social workers to facilitate a smooth transition from hospital to post-acute care settings. Ensure care teams are aware of the roles and functions of case managers/social workers and how to leverage their expertise and skillset to optimize discharge.
Structured Interdisciplinary Bedside Rounds (SIBR rounds) have been shown to improve care coordination and reduce length of stay and readmissions.
Interdisciplinary Bedside Rounds
Conduct regular interdisciplinary bedside rounds involving physicians, nurses, therapists, and other relevant staff to discuss and plan patient care collaboratively with the patient and their family.
Identify opportunities to reduce the LOS and address any obstacles to discharge during these rounds.
Utilize Evidence-Based Practices
Implement evidence-based clinical pathways and protocols to standardize care and reduce variations in practice. Once standardized care has been established, you can tweak it more easily across a team/unit/service to see the impact.
Ensure that these pathways focus on efficient and effective treatment modalities.
Patient and Family Engagement
Involve patients and their families in the care planning process, from day 1 if possible. Learning that no family assistance is available to support a potential home discharge is critical to know days ahead of discharge to make alternative arrangements.
Provide clear information about the patient's condition, treatment plan, and post-discharge care to promote understanding and compliance.
Timely Test and Procedure Completion
Streamline diagnostic tests and procedures to ensure they are completed promptly.
Minimize delays in obtaining results and adjusting treatment plans accordingly. Interdisciplinary teams should use 'if-else' type statements when planning for discharge so that everyone already knows the fallback strategy if it is needed.
Optimize Bed Management
Implement effective bed management strategies to reduce delays in admitting patients to appropriate units.
Coordinate with different departments to optimize bed turnover.
Admitter shifts and discharge lounges etc. are all viable strategies to optimize capacity depending on the resources available.
Post-Acute Care Partnerships
Develop strong relationships with post-acute care providers, such as rehabilitation facilities and home health agencies. Engage these services in discharge planning with the care team and patient.
Facilitate seamless transitions by sharing relevant patient information with post-acute care teams.
Enhance Discharge Education and Planning
Establish standardized unit-based care processes to ensure patients and their families understand the post-discharge care plan.
Provide detailed instructions on medication changes, follow-up appointments, and any required lifestyle modifications. Keep the information focused and specific to what the patient and family need to optimize recovery and minimize the potential for readmission.
Collaborate with pharmacists to reinforce medication education, ensuring patients are aware of proper dosage, potential side effects, and the importance of adherence.
Consider technology tools, such as interactive educational materials or mobile apps, to support ongoing communication and education after discharge.
Assess patients' understanding of their care plan and encourage them to ask questions, fostering a proactive and informed approach to their recovery. Patient teach-back during interdisciplinary rounds can be a useful strategy in the flow of care.
Establish follow-up mechanisms, such as post-discharge phone calls or telehealth visits, to address any concerns or issues promptly and prevent complications that could lead to readmission.
By optimizing discharge education and planning, hospitals can empower patients to actively participate in their recovery and reduce the likelihood of extended hospital stays or readmissions.
Continuous Quality Improvement (CQI)
Implement a continuous quality improvement program to regularly assess and improve processes.
Use data analytics to identify trends, bottlenecks, and areas for improvement in reducing length of stay.
Ask staff for insights into opportunities for improvement, through formal reviews, anonymous surveys/idea cards.
Conclusion
Reducing hospital length of stay requires a comprehensive and collaborative approach that addresses various aspects of patient care and operational efficiency. By implementing these 10 tips, hospital leaders can optimize resource utilization, improve patient outcomes, and create a healthcare environment that prioritizes both efficiency and quality. Stay proactive, embrace innovation, and continuously evaluate and adjust strategies to unlock the full potential of your healthcare organization.
Studies of SIBR (Structured Interdisciplinary Bedside Rounds) reducing LOS
Talk to us to learn more about how the Accountable Care Unit care model can help to reduce hospital length of stay.